Delivery

Delivery questions

Do you make any delivery assurance?
Please do check immediately upon receiving your cakes from our delivery team, this is to ensure you receive the cake in your accepted conditions. If any dis...
Tue, 13 Oct, 2020 at 11:31 AM
What are the delivery payment methods?
You may make your delivery payments together with your cake during final payment checkout. We accept Visa, Mastercard and PayNow options.
Tue, 13 Oct, 2020 at 1:23 PM
What if I don't want delivery and want self collection?
Sure! You will still need to select date and time of delivery during checkout, this is for us to ensure your cake is ready on the date and time you are here...
Tue, 13 Oct, 2020 at 1:28 PM
How do I select delivery date and time?
Before you checkout of the cart, you will have to select the delivery date and time. However if the options you want is not available, it means your order i...
Fri, 11 Jun, 2021 at 5:56 PM
Can you deliver at a specific timing?
We deliver our cakes within the 1 hour time slot selected, which is also why our delivery rates are slightly higher. However sometimes due to unforeseen roa...
Tue, 13 Oct, 2020 at 1:30 PM
Are you able to deliver at a lower rates if I am very near your shop?
All delivery location is at a flat rate of $25. However we are working hard to improve our delivery options to bring better values to your orders.
Fri, 11 Jun, 2021 at 5:40 PM
When is the earliest or latest date I can opt for delivery?
Our order and delivery book closes 4 days before the delivery date, please contact us at +65 8110 8280 to check if we have earlier slots available.
Fri, 11 Jun, 2021 at 5:52 PM
Do you do delivery and how much is it?
Yes, we do! Our cakes are very fragile and thus normally it is a direct route to your location within 1 hour time slot of your preference. Our delivery is a...
Fri, 11 Jun, 2021 at 5:49 PM
What if no one is around to receive the cake during my selected time slot? Can I request for redelivery?
We do not provide redelivery services if there is no recipient during the selected time slot. Reasons being; - our cakes are extremely fragile due to it wa...
Tue, 20 Oct, 2020 at 6:44 PM
I changed my delivery/collection date and time with you, why isn't it updated in the order status page?
As the delivery/collection date and time were changed at the backend, it won't be reflected in the order status page. However if you have received our ...
Fri, 23 Oct, 2020 at 11:12 PM